To access BT Go, you don’t need to visit the bank; you can do everything online.
You need to log in here from your laptop, using your BT24 username and password.
If you have opened a new account at BT, use the internet banking username and password sent to you by e-mail when opening the account.
If you don’t remember your login details, find out how to recover them:
If you started authentication using your laptop, scan the QR code in the mobile app.
If you started authentication on your mobile phone, you only need to enter your username and password.
If you have opened a new account at BT, use the username and password received by email when opening the account.
Scan the code with your mobile phone, according to your phone's operating system.
Scan the code with your mobile phone, according to your phone's operating system.
After entering your login details, you will receive an SMS with a validation code to proceed to the next step. For security, check that the first two digits match.
If you are a new BT client, you need to change your temporary password to a new one.
After entering the verification code, accept the BT Go Terms and Conditions of Use.
To start, set your PIN code; you can activate biometric authentication later.
Done 😊, welcome to BT Go.
It’s not an ordinary time, and it’s wise to be cautious, especially when it comes to the safety of your money. The same safety recommendations remain in place for BT Go as for all our apps, and we want to remind you of them:
When you want to log in to BT Go, use only the links from the Banca Transilvania or BT Go websites, or always type the address directly into your browser’s address bar. Do not access URLs from search engines or various ads, wherever they may be.
If, during the login or transaction process, you receive messages asking you to wait for a certain period of time for various reasons, and then, under various pretexts, request another code sent by SMS, or even more, immediately close your session and notify us URGENTLY at 0264 303 333.
Check that you have an encrypted connection (HTTPS) with the site and that the holder of the corresponding digital certificate is Banca Transilvania.
Passwords must be complex (including lowercase and uppercase letters, numbers, and special characters) and changed periodically.
Do not perform test logins or transactions to validate access to the app or verify identity, regardless of who requests this from you. Banca Transilvania will never ask you to carry out such operations.
Follow the best PC security practices from where you log in: make sure it has antivirus, anti-malware, and anti-spyware solutions installed, and that they are up to date. Do not use unsecured WIFI networks.
Do not save/write passwords or other authentication elements for BT Go in the computer's memory.
